นักศึกษาฝึกงานวิทยาการคอมพิวเตอร์ หรือ IT Service (โรงงานเทพารักษ์)
Seagate Technology (Thailand)Limited
About Seagate Technology (Thailand) Ltd.
Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives, providing products for a wide-range of Enterprise, Desktop, Mobile and Consumer Electronics applications. The company is committed to delivering award-winning products, customer support and reliability, to meet the world's growing demand for information storage. Seagate can be found around the globe and at www.seagate.com To support the scope expansion of Thai team, we invite the applications from both newly graduated and experienced professionals. Several new positions are required to be filled with highly motivated professionals. The career opportunities are opened at our factory in Korat and Teparuk.
Computer / IT / Programmer
Multiple rate
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May 13, 2024
400 บาทต่อวัน
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8:00-17:00
• Identify and diagnose issues and problems
• Categorize and record reported queries and provide solutions
• Support problem identification
• Advise users on appropriate course of action
• Monitor issues from start to resolution
• Escalate, if needed, unresolved problems to a higher level of support
• Provide essential online security advice and support
• Managing one or more customer service or service desk functions.
• Acting as a point of contact to support service users and customers reporting issues, requesting information,access, or other services.
• Delivering customer service through multiple channels including human, digital, self-service, and automated.
• Be good in technical knowledge, logical through process
• Have problem solving skills
• Can work with ability to stick to deadlines
• Be able to priorities, categories the issue
• Background in Computer science, Business Computer
• Basic knowledge in English communication
- Internship allowance
- Five-day work week
- Carreer path
- Transportation
- Company activities
1627 หมู่ 7 ถนนเทพารักษ์
Thepharak, Mueang Samut Prakan, Samut Prakan, 10270
